RETURN

Would you like to return or exchange your order?

You can return all or part of your order within 14 days of receipt.

For this purpose, please send us a corresponding revocation (withdrawal form) within this period to 

 

E-Mail: help@antoniazander.com 

 

or by mail to: Antonia Zander, Breisacher Strasse 10, 81667 Munich, Germany

 

The return must arrive within 14 days after your withdrawal. 

You shall bear the costs for the return.

Return your parcel to us insured and with tracking number.

Once we have received the goods, they will be checked and the purchase price, including the original shipping costs, will be refunded within 15 days using the payment method used when purchasing.

In case you have chosen a shipping option different from STANDARD, no shipping refund will be made.

If you would like to have an exchange, please send us a message with the corresponding details (article/colour/size) to 

 

E-Mail: help@antoniazander.com

 

or call us

 

Phone:  +49 (0)89 44454703

 

We kindly ask for your understanding that we can only accept new, faultless and originally labelled goods.

Sample withdrawal form:

If you want to cancel the contract, please fill out this form and send it back.

To: 

 

ANTONIA ZANDER, 

Breisacher Strasse 10, 

81667 München

 

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)

  • Ordered on (*)/received on (*)
  • Name(s) of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only for paper communication)
  • Date

(*) Delete as appropriate.